Being a successful private investigator, demands that you exhibit particular traits and skills that will prove useful in this particular line of work. Not having these skills will cost you time and possibly business opportunities. The top skills an investigator should possess are: Computer Proficiency, Sound knowledge of the law, Organization, Thoroughness, Patience and Effective Communication. The most important of these being communication. Covert Results has the experience and knowledge to better utilize communication skills throughout any case we are given. 

Since there are many different mediums for communication, including writing (reports, company policies), in-person, by phone, by email, through two-way radios, and by video recording. Private investigators must be able to communicate with a wide array of individuals both orally and in writing to obtain information. Intel provided by a private investigator, presented orally or in writing, should always be clear and concise, and use appropriate language. Information should be conveyed accurately and without personal bias or opinion. Some general rules applicable to all communications are:

  • be concise

  • be specific

  • make sure you are understood

  • do not be antagonistic

A form of communication many investigators use is Tactical Communication. It is important to adjust a communication style to accommodate a situation or an audience. Private investigators should be able to adjust their behavior and demeanor accordingly. Communicating tactically, for example, ensures that private investigators can be assertive without being confrontational. The tone, volume, and cadence with which a message is presented can have a significant outcome in how it is received by its audience. Tone and volume are especially important when dealing with people over the telephone where nonverbal cues are not available to help them interpret your reaction to the situation.

To be a successful private investigator, communication skills are a real necessity. You will be asking people questions that, if they should decide to hold back answers, could cause setbacks in your investigation. So being able to persuade, convince, and listen to people is vital. Covert Results utilizes these skills every day, not only when communicating directly with clients but when completing case reports. Clients, whether citizens, attorneys, or businesses can be provided access to their electronic file. These files keep clients updated through every step of the process. We also ensure our investigators have the best tools and electronic systems to stay in constant contact with each other while in the field. Communication and professionalism are what really set Covert Results apart from other investigation firms. Just give us a chance to show it. 

Covert Results is a private investigations and armed security company with years of experience. Our team is a group of highly trained individuals who are well versed in all types of investigation matters. We now have a new dedicated office in Clarksville, located with Patton and Pittman, 101 N. Third Street, Clarksville, TN 37040. Covert Results is available to advise on how we could help your case, give pricing for the type of work you’re looking for, and even answer questions on how you could become a trained armed security officer. If you or your attorney find yourself asking about private investigations, professional armed security, or handgun training, please email, call, or visit our website.  615-861-1680

Private Investigations. Professional Security. Proven Results!